Overview
For devices running Android 11 and above, Google requires all app system data and user data to be stored in a protected location. This location is not accessible with most device file browsers that are included on Android devices. Fortunately, there are two options to get around this limitation.
Option 1: Connect your device to a PC
You can easily access the protected files area by plugging your device into a PC. Follow the steps below.
| 1 |
Plug in your Android phone or Tablet to a Windows PC. |
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| 2 |
Check your phone's screen and grant storage access if required. |
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| 3 | From there, open an Explorer window and double tap on your phone. | |
| 4 | Next, double tap on Internal Storage. | |
| 5 | Now, go into the Android folder. | |
| 6 | Then, go into the Data folder. | |
| 7 | Scroll down until you see "jp.co.roland.zentracker" and double tap on that folder. | |
| 8 | Now go into the Files folder. | |
| 9 | And finally go into the Zentracker User folder. | |
| 10 | You can find and copy your "Songs" and "Mixdowns" folders to your desktop or to any folder in your Internal Storage directory. |
Option 2: Install File Manger + on your device
You can download some 3rd party file managers and grant them full permission to the protected storage on your Android device. We'll be using File Manager + for this tutorial. You can download it here and follow the steps below.
| 1 | ||
| 2 | Open the app and follow the setup prompts to grant All Files Access. |
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| 3 | Now in the Files+ App and double tap on the Android folder. | |
| 4 |
Next tap on the Data folder. |
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| 5 |
Scroll down until you see "jp.co.roland.zentracker" and tap on it. |
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| 6 | Next, you will have to grant File Manger + access to edit this folder. | |
| 7 |
Tap OK as instructed. |
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| 8 |
Then tap "Use this Folder" on the next screen. |
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| 9 | Now tap on the "files" folder. | |
| 10 | And finally, the "Zentracker User" Folder. | |
| 11 | Now you can tap and hold to select your "Songs" folder and "Mixdowns" folder. | |
| 12 |
Tap the Copy button and you can now paste them in any folder on your internal storage. |