This guide walks you through fixing the Google Chrome error message "Can not access video capture devices. Please permit access video/audio capture devices." when setting up the AeroCaster Browser Sender.
It may occur when Google chrome is configured to use an inactive virtual camera.
- Several USB streaming and recording applications like OBS Studio install a virtual camera alongside the application. They basically duplicate a USB video signal so you can use it with another application. You do not need to use a virtual camera with AeroCaster, and are only recommended for advanced users, so we won't cover them in this guide.
Open Google Chrome's settings by clicking on the 3 dots in the top right corner and selecting:
Settings > Privacy and Security > Site Settings > Camera
Select an active Camera device, like a laptop's built-in webcam.
You do not need to use this camera with AeroCaster, you just need it selected for the Browser Sender to work.
Now try using AeroCaster's Web Browser sender again.