The SPD-SX and SPD-SX Special Edition (SE) display "UNSUPPORTED FORMAT" when an audio file does not meet the required specifications. Convert the file to a supported format and try again.
Supported file specifications:
- Format: WAV or AIFF
- Sample rate: 44.1 kHz
- Bit depth: 16-bit linear PCM
- Channels: Stereo or mono
Note: Compressed WAV/AIFF files cannot be imported. Audio files shorter than 10 ms may not play correctly.
To resolve the error, follow these steps.
- Convert the file to WAV or AIFF format (44.1 kHz, 16-bit linear PCM, stereo or mono) using audio editing or conversion software such as Apple Music (macOS) or iTunes for Windows. Refer to Apple's support page for conversion instructions: Convert a song to a different file format with the Apple Music app or iTunes for Windows
- Place the file in the root directory of your USB flash drive.
- Remove any metadata or embedded markers from the file, as these may prevent successful import.
- Insert the USB flash drive into the SPD-SX and try importing again.