The following article guides through uninstalling the OCTA-CAPTURE driver on a computer running Windows 10. Uninstalling the driver is recommended if the operating system was updated from a previous version of Windows or if the OCTA-CAPTURE is not operating properly with the computer.
To Uninstall:
- Disconnect all USB devices except keyboard and mouse, and then start Windows.
* Be sure to also remove the OCTA-CAPTURE's USB cable. - Exit all applications before you begin the uninstallation.
* Please wait for about 10 seconds until these applications exit completely. - Right-click the start button and then click "Programs and Features".
- In the list, choose "OCTA-CAPTURE Driver", and click "Uninstall/Change."
* The driver is not installed if OCTA-CAPTURE Driver is not displayed in the list. You do not need to uninstall the driver in this case. - If a dialog box regarding User Account Control appears, click [Yes].
* If you are asked to enter the password for an administrative account, sign in to Windows as a user whose Account Type is Administrator, and then perform the uninstallation. - The display will indicate "The installed OCTA-CAPTURE Driver will be uninstalled." and click the [OK].
- When the message "Uninstallation was completed." is displayed, click [OK] to restart Windows.