For KATANA-50/100/HEAD/ARTIST users connected to WINDOWS 10 computer systems using the BOSS TONE STUDIOS for KATANA software editor:
If you've updated to WINDOWS Version 10.0.17134 Build 17134.
You may receive a CONNECTION FAILURE message from BOSS TONE STUDIOS for KATANA.
(See below)
If you had a successful connection before the UPDATE then please check and change the MIC PRIVACY settings if necessary and set to ALLOW APPS TO ACCESS YOUR MICROPHONE: ON.
(See instructions and graphic below for the proper setting)
How to control which apps can use the microphone
- Go to Start, then select Settings > Privacy > Microphone.
- Choose your preferred setting for Allow apps to access your microphone.
- Under Choose which apps can access your microphone, turn on or off the individual settings for apps and services.
https://privacy.microsoft.com/en-us/windows-10-camera-and-privacy
Reconnect USB 2.0 CABLE to the ROLAND BOSS DEVICE and to the WINDOWS 10 COMPUTER, restart the BOSS TONE STUDIOS for KATANA software editor application and choose KATANA and OK.