Perhaps the USB Driver is set to “GENERIC.” Use the following procedure to check or change the setting:
- Press the [MENU] button.
- Touch <SYSTEM>.
- Touch <GENERAL>.
- Select “USB Driver,” and set it to “VENDOR.”
- Press the [WRITE] button to save the SYSTEM settings.
- Turn the power off and then on again.
Windows 10: If you connect USB with the factory settings, the standard driver (GENERIC) is installed. Use the above procedure to switch the setting to “VENDOR,” then reconnect to USB and install the dedicated driver.
* If you connect via USB to a Windows 10 computer that is connected to the internet, download and driver installation occurs automatically.