Please check the following:
- Are you attempting to load a Sound Pack/Wave Expansion that is limited to a compatible hardware product?
Some Sound Packs/Wave Expansions might be offered at a special price for specific models. Check if the product is followed by a specific product name, such as "For FANTOM" or "For RD-88."
- Does the system program version support it?
Check the Spec for that Sound Pack/Wave Expansion and perform an update if necessary.
- Could a Sound Pack/Wave Expansion that was on a different Roland Account be loaded?
It is not possible to simultaneously load Sound Packs/Wave Expansions that were purchased on a different Roland Account.
If you want to newly load a Sound Pack/Wave Expansion, delete the previously loaded Sound Pack/Wave Expansion.
For details on how to delete data, refer to the owner's manual of each hardware product.