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ZENOLOGY: Even though the hardware product supports the Sound Pack/Wave Expansion, I am unable to load data.

November 08, 2021 08:36
Updated

Please check the following:

Does the system program version support it?
In the Support tab of Sound Pack/Wave Expansion, check the supported version, and if necessary, update the product before loading the data.

Can a Sound Pack/Wave Expansion that was purchased on a different Roland Account be loaded?
It is not possible to simultaneously load Sound Packs/Wave Expansions that were purchased with a different Roland Account. If you want to newly load a Sound Pack/Wave Expansion, delete the previously loaded Sound Pack/Wave Expansion.

For details on how to delete data, refer to the owner's manual of each hardware product.