*The E-X20 is distributed in limited countries/areas.
If you find that the pedal switch (sold separately) connected to the E-X20 does not sustain the note you play when the pedal is pressed but sustains the note when the pedal is not pressed instead, the polarity of the E-X20 and the pedal switch may not be matching.
Follow the steps below to match the pedal switch polarity.
- Turn off the E-X20.
- Disconnect the plug of the pedal switch from the E-X20 and re-plug it back for sure.
- Turn on the E-X20.
- The E-X20 detects the polarity of the plugged pedal switch while booting. - Check if the sound is sustained by pressing the pedal switch as intended.