If you can't find the answer you are looking for in HELP CENTER, you can submit a new question to our product and applications support team through our BACKSTAGE portal. (Roland Account required)
NOTE:
- For inquiries about Roland Cloud, please contact us here.
*A Roland account (free) is required.
- For information on how to inquire about Zenbeats, please refer to the related article: Zenbeats: How can I make inquiries?
Below is an example operation when the region is set to US:
- Access Roland Backstage and sign in or create an account.
- Go to Support.
* The menus vary in appearance depending on the region.
*In certain regions, clicking on the support menu will direct you to the distributor list. If this occurs, please contact the nearest distributor for further assistance. - Click on the support menu you need assistance with.
* If the menu does not appear after clicking Support, please contact your nearest authorized dealer or retailer for assistance.
Note that to ask a question concerning a product you already own, it must first be registered to your ROLAND ACCOUNT. Please refer to "How do I register my gear to my ROLAND ACCOUNT?" for details. If you have not yet purchased a product, please contact us through the "PRE-SALES ADVICE" menu. - Fill in the enquiry form and click on SUBMIT.