If you can't find the answer you are looking for in HELP CENTER, you can submit a new question to our product and applications support team through our BACKSTAGE portal. (Roland Account required)
We do not accept product ideas, technical proposals, or other unsolicited suggestions. Thank you for your understanding.
- For information on how to inquire about Zenbeats, refer to the related article: Zenbeats: How can I make inquiries?
Below is an example operation when the region is set to US:
- Access Roland Backstage and sign in or create an account.
-
Go to Support.
The menus vary in appearance depending on the region.Note: In certain regions, clicking on the support menu will direct you to the distributor list. If this occurs, please contact the nearest distributor for further assistance.
- Click on the support menu you need assistance with.
Note: If the menu does not appear after clicking Support, please contact your nearest authorized dealer or retailer for assistance.
Note that to ask a question concerning a product you already own, it must first be registered to your ROLAND ACCOUNT. Please refer to "How do I register my gear to my ROLAND ACCOUNT?" for details. If you have not yet purchased a product, please contact us through the "PRE-SALES ADVICE" menu. - Fill in the enquiry form and click on SUBMIT.