Use this guide to stream to Facebook Live using the AeroCaster Live iPad app.
Before you begin, manually update the Live and Camera apps to the latest version:
- Open the app store on your device
- Search for AeroCaster Live (iPadOS) or AeroCaster Camera (iOS/Android)
- In the search list, do not tap Open, first tap the app icon to go to its page
- On the app's page, if it says Update, tap to update
- Otherwise, it will say Open if you have the latest version
Streaming to Pages & Scheduling
AeroCaster can stream to Facebook Timelines, Pages, and Groups.
Note that Events (scheduled streams) are currently not supported. To schedule an event, use the Facebook website to set it up, then copy and paste the URL and stream key to AeroCaster Live as a Custom RTMP stream.
Sections in this Guide
Facebook Site Setup and Troubleshooting:
- Can't Connect AeroCaster App
- Expired Permissions
- Page Account Missing from List
- Can't Start a Public Stream
- Facebook Group Setup
AeroCaster Live Setup
In the Live tab of the Output menu, select Facebook Live.
If Safari on your iPad is already signed into Facebook, it will use that account's information.
If you are not logged in yet, tap Login.
Tap Continue to enter your Facebook account's e-mail and password.
On the next screen, AeroCaster will request access to your Facebook account.
Tap Edit Access before you continue.
Turn off any accounts you do not want AeroCaster Live to stream to. Scroll down until you see all of your Pages and Groups.
When finished, tap the light gray area above that pop-up where it says "AeroCaster is requesting access..."
Then tap Continue as [Your Name].
On the next screen, tap Friends to change your privacy settings. This button may also say Public or Only Me.
If you ever plan to stream Public, choose that setting, it enables all three privacy levels for timeline streams.
- For example, if you select Public, you can still create private streams, but if you select Only Me, due to the way Facebook works, you can only create private streams.
- If you try to stream public, you will see on Facebook that your stream is private until you change this setting on the Facebook website. Steps are listed in the troubleshooting section of this guide.
When finished, tap the gray area above that pop-up, then tap Continue as [Your Name].
You are now ready to start streaming. Before you start, you can adjust the quality with the Bitrate and Resolution settings.
Selecting a Bitrate higher than 5000 kbps will not improve the quality.
Facebook Site Settings
Can't Connect AeroCaster App
If the app will not connect, go to facebook.com, click on your profile picture in the top right corner and click on Settings & Privacy, followed by Settings.
Click on Apps and Websites on the left sidebar under Settings, and check the preferences.
If your current profile is a Page you manage, switch back to your main account Profile or you will not see these settings.
Scroll down and check the preferences. Apps, Websites, and Games needs to be on, the button should say Turn Off.
If it says Turn On, click it to enable apps.
Next, click on Business Integrations on the left sidebar.
If you do not see AeroCaster on the list of the Active tab, click on Removed to see if it is there.
If it's removed, close the AeroCaster Live app completely, open it again, and log into Facebook following the steps at the beginning of this guide.
If you are unable to stream and have not used the app recently, it's likely that your permissions have expired.
Go to facebook.com to check settings. Click on your profile picture in the top right corner and click on Settings & Privacy, followed by Settings.
To renew permissions for the AeroCaster, click on Business Integrations on the left sidebar.
Click View and Edit for AeroCaster.
In the window that pops up, click on Renew.
Page Account Missing from List
If you do not see your Page on the list in the AeroCaster app, you need to check that you have Page Access with the Facebook account you use to log in to AeroCaster.
Go to facebook.com to check settings. Click on your profile picture in the top right corner and click on the Page you want to check, if you have not already.
Then click on Settings & Privacy, followed by Settings.
On the left side bar, click on New Pages Experience.
On this page, the default tab is Page Access on the left side bar. If it is not, click on Page Access.
Check that your Facebook account that you use to log in to AeroCaster is on the list of People with Facebook access. If it is not, click on Add New, search for your account, and add it.
Once you add your account, log out of Facebook using Safari on the iPad you use with AeroCaster Live.
Open AeroCaster Live and log in to Facebook again. You should now see your Page on the list. If you do not, contact Facebook support, there may be an issue with linking your account to the Page.
Can't Start a Public Stream
If you try to stream public but it shows up as friends or private on your Page, go to facebook.com, click on your profile picture in the top right corner and click on Settings & Privacy, followed by Settings.
To edit permissions for the Roland Web App, click on Business Integrations on the left sidebar.
Click on View and Edit for AeroCaster.
In the pop-up window, check that each slider is turned on.
Do not turn off any of the sliding buttons, as this may prevent you from streaming to your timeline, pages, and groups.
Scroll down to "Who can see you use this business integration" and select Public from the drop-down menu.
Facebook Group Setup
If you receive an error message asking you to add the Facebook App to your Group, you need to add the AeroCaster app to the Group.
Go to facebook.com. On the left sidebar, click Groups.
Under Groups you manage, click on the group you want to edit.
Scroll down the left sidebar and click on Group Settings.
If you do not see it, click on Settings to expand the sub-menu.
Scroll down to the bottom of the web page and click the pencil icon next to Apps.
In the pop-up window, click on Add Apps.
On the left sidebar, type aerocaster in the search box.
Do not use the search box at the top of the screen, next to the Facebook icon.
Click on the AeroCaster app.
In the window that pops up, click on Add.
Adding this app may appear on your Group's timeline. Click on the ". . ." icon to delete the post.