If the sound effects (SFX1 and SFX2) that you play using the [A1] and [A2] buttons on the UVC-02 are not heard by the other party in the conference, this might be because the noise suppression function on your software is turned on. Check the software’s noise suppression settings.
Also, check the various sound effect-related settings on the UVC-02 Setup Tool. See the related Q&A, “I can"t hear the SFX sounds that play back when I press the [A2] button.”.
- On the UVC-02, “Sound effect (SFX2)” is assigned to the [A2] button (factory default settings). Use the same steps if you’ve set the [A1] button to play sound effects.