In rare instances, some HD PTZ cameras may not transmit HDMI signals correctly to the V-600UHD and VC-100UHD without first changing a setting on the camera.
- On the V-600UHD, you will see the camera in the multi-view input box, but it will not appear on Program or Preview on the multi-view or video outputs.
- Only HDMI output is affected, SDI output will function normally.
Camera models known to have this issue:
- JVC KY-PZ200
- PTZ Optics PT20X-SDI-GY-G2
- PTZ Optics PT20X-USB-GY-G2
JVC Setting:
- Open the camera menu
- Go to Setup > DVI Mode, and change the setting from HDMI to DVI
- Press the Home button to confirm and restart the camera
- You should now see the camera image on your V-600UHD or VC-100UHD output
- Note that DVI signals do not support embedded audio
PTZ Optics Setting:
- Open the camera menu
- Go to Setup > DVI Mode, and change the setting from HDMI to DVI
- Turn off the camera and turn it back on again
- You should now see the camera image on your V-600UHD or VC-100UHD output
- Note that DVI signals do not support embedded audio