When you sign up for an Ultimate or Pro Play 4 Life membership, you can immediately select your reward(s). While, your selections can be made right away, you can change your selections until that Play 4 Life membership period ends. At that point your selections become finalized.
For those renewing their Play 4 Life membership, you'll have the opportunity to choose your next reward(s) one year from the date of your last Play 4 Life membership purchase.
Example Scenarios:
New Customer Sign-Up: If you join as a new Play 4 Life customer in November 2024, you'll be able to select your initial reward(s) right away, and then you'll be eligible for your next reward(s) in November 2025.
Membership Upgrade: If you initially sign up for a regular annual membership in August 2024 and later upgrade to Play 4 Life membership in November 2024, you will be able to select your first reward(s) immediately. Your next reward(s) will be available in November 2025, one year after your upgrade. Note that while August 2024 marks your membership renewal date, it is separate from the date you'll be eligible to select your Play 4 Life rewards.
We hope this helps clarify the rewards structure for your Play 4 Life membership!
Please also see the related article: Roland Cloud: How do I choose my Play 4 Life instruments?