If the initial factory presets are missing from a Roland Cloud virtual instrument, here’s how to get them to re-appear.
Perform the following procedure:
If you’re using Windows:
- Go to C:\ProgramData\Roland Cloud\ and move the folder of the plug-in with the missing presets to the Desktop
- Start the DAW, add the plug-in to a track
If you’re using macOS:
- Select Go To Folder from the Finder's Go menu, and enter this entire path:
/Library/Application Support/Roland Cloud/ - Move the folder of the plug-in with the missing presets to the Desktop
- Start the DAW and add the plug-in to a track
Then exit your DAW, and reinstall the expansion patches using Roland Cloud Manager.
Note: the two most common causes for missing factory patches are installing expansion patches before ever using the plug-in a DAW, or clicking the “Delete” button in the patch browser window.