On a Roland Cloud Connect-compatible device to which the WC-1 is connected, there may be contents installed that were purchased using a different Roland Account.
Log into the “Roland Cloud Connect” dedicated app for WC-1 using the same Roland Account that was used for the contents already installed.
If you can’t proceed with setup even after logging in using the same Roland Account that was used for the contents already installed, or if you can’t use the Roland Account that was used to purchase the contents, use Remove License to initialize the user license.
To initialize the user license, execute “Remove License” from “Restoring the Factory Settings (FACTORY RESET)”. Back up the user data to a USB flash drive before performing the factory reset. Once the setup has finished, use the RESTORE function to restore the user data you backed up, and then download the contents using the “Roland Cloud Connect” dedicated app for WC-1.
If this doesn’t work on a WC-1 that you’ve already set up, insert the WC-1, access “RESET SETTINGS” from [MENU] button → UTILITY → WIRELESS ADAPTER → Util (right cursor button) → “RESET SETTINGS” and press the [ENTER] button. (JUPITER-X/Xm) After this, try the setup process again.