Once your subscription is canceled, you'll still have access to all of your instruments, features, and services on Roland Cloud until the end of your current subscription (until the day before your next payment would have been processed). If you cancel within 7 days of your initial order, please contact customer support if you would like to request a refund. If you cancel after 7 days from your initial payment, your payment is non-refundable, and your service will continue until the end of the billing period. Cancellations can be made any time by visiting your Manage Account page or by emailing Roland Cloud customer support directly.
Please note that the website may indicate that you have an active subscription until the next billing date. If you should reinstate your subscription after cancellation but before your next billing date, your service will be uninterrupted, and your billing date will remain unchanged for subsequent billing cycles. If you reinstate your subscription after your subscription time has run out, your new billing date will be 30 days after your renewal date.